Internal User Experience Training
In last week’s edition of my Product Design Newsletter, I wrote in detail about conducting regular benchmark usability tests. The described process worked quite well within my agile software development team to ensure the ongoing high quality of our software. If you haven’t read that article just yet, go here and read about the process behind monthly benchmark user testing.
As the data from months of these benchmark tests accumulated, my team realized there were some additional positive, though unintended, consequences of the new testing schedule. Once these were realized, we were able to leverage these and attain even more results from the regular testing schedule. These results included:
- 01 — Internal User Experience Training
- 02 — User Testing Awareness
- 03 — Increased Team Empathy